Do you need more information on the pilot project SMILE ?
Please find below the answers to the most frequently asked questions.
For any other questions concerning the SMILE project please call the tl Customer Service at 021/621 01 11 (local call rate, no surtax).
How does one subscribe?
How do you use the SMILE season ticket ?
Validity of the SMILE season ticket ?
Who to contact in case of a problem ?
In case of the loss of the SMILE ticket, can it be replaced ?
Is it possible to cancel a SMILE season ticket ?
Can a customer, who already has a Mobilis season ticket, also take advantage of the SMILE solution ?
How can the customers, who already had a Mobility ticket, get it back after benefiting from the advantages of the SMILE solution ?
Evaluation of the pilot project